You can track your order once it is dispatched. An email and SMS will be
sent with a tracking code and link. It you have any confusion you
can email to us at support@theshophaul.com or Whatsapp 9959426367

• Kindly note that all exchanges are accepted only for size
  issue & within 3 days of delivery (including the day of delivery). Exchange requests will only be processed once per order.
• All our products are specially made to order for you, hence we
  are unable to accept returns or provide refunds once an order is processed.
• We can exchange the product with another size or the correct
  product of the same value. If the value of the new exchange product is higher than there will be extra charges (difference in the amount of product). It needs to be paid online.
• The products must have the original sticker label attached, should be folded properly and should be packed properly so that it is not
  damaged in transit. Without it, the exchange will not be processed.
• In genuine cases of delivery of defective product we will arrange the delivery correct product & no on any other grounds. In the event of delivery of defective products, you have to send an email to our
  customer support executives at support@theshophaul.com along with the details of the order, the nature of the issues, and photographs of the defective
  product.
• Also, in the event, on our verification, it is observed that the defect is incurred due to any of your actions or omissions, then we will not be responsible for refunding the amounts paid to you.
• To avoid such issues. Do not accept the damaged package at
  the time of delivery.
• We reserve the right to refuse any returns or exchanges if we determine that the merchandise does not qualify for it.
• Also, do note that the colour of the T-shirt and design may slightly vary from the ones displayed on our website, social media pages and ads.
• Returns and refunds are not possible if there is a slight variation in the colour or design of the product delivered.
• Any Product Used/Washed Once Cannot be Exchanged
• You can cancel your order within 6 hours after the order is placed. After that, the order enters the processing phase and it is difficult for us to cancel the order. If the request for cancellation is raised after 6 hours Rs 150 will be deducted from the refund amount provided that the order is not shipped. The amount will be returned through upi, gpay or bank transfer.
• Cash on Delivery Charge is not refundable.
• Any product bought during the sale or with a discount code will not be eligible for a refund.

NOTE: The color of the t-shirt and design may slightly vary from the ones displayed on the website or social media pages or ads.

Washing: Put it in the washing machine with cold water, inside-out, and use a mild detergent with similar-colored clothes.

Bleaching: Use non-chlorine bleach solely when it is essential.

Drying: Tumble dry low, or hang-dry in shade for the longest life, don’t dry clean.

Ironing: Cool iron inside-out if necessary. Do not iron on the design print.